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Why can't I link a user to an existing user group?

  • Updated

A user may only be linked to one group at a time. Once a user is linked to a user group, that user cannot be linked to another.

  1. Unlink the user from their current user group.
    For instructions on how to do this, see How do I link or unlink a user from an existing user group?

  2. Link the user to the new user group.
    For instructions on how to do this, see How do I link or unlink a user from an existing user group?